Order from Sunday through Thursday before 23:59? Your order will be delivered the next day. On Fridays, this applies to orders received before 17:00, as these are delivered on Saturday. Your order will be shipped via GLS, PostNL or Trunkrs.
Have your order shipped to a ship or unit abroad. Enter the NAPO address as the shipping address in the shopping cart. We will provide the package with a completed and signed CN 22 customs declaration and ship it discreetly.
You can collect your order from our warehouse in Apeldoorn. As soon as we receive your order, we will prepare it for you as quickly as possible. Would you like to collect it outside our opening hours? Please contact us.
You have a 14-day cooling-off period from the day of receipt. Not satisfied? Get your money back. Almost all items may be returned, including discounted items. After cancellation, you have 14 days to return your order, and exchanges are also possible within 14 days. Returns are accepted only when the products have their original labels and packaging and are not damaged and/or used. Please note: items that are not part of our standard range and were specially purchased to order cannot be returned.
